Work
Serve
grow
Work
Serve
grow
Smarter
Better
Faster
Smarter
Better
Faster
Smarter
Better
Faster
Smarter
Better
Faster
Next-gen AI designed to elevate customer service interactions. Our unified AI platform is built responsibly for financial institutions by AI and Financial experts.
See: The Power of AI
Banking AI is in our DNA
Posh empowers financial institutions to deliver the most human-like AI experiences, striking the perfect balance between cutting-edge intelligence and complete control.
24/7 talking AI assistant to answer FAQs, route calls, and automate banking transactions.
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A 24/7 conversational AI chatbot available on web, online, or mobile platforms, enhancing customer experience by answering common inquiries and seamlessly redirecting to a human agent when necessary.
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Enable your teams to access infomation quickly and efficiently by cutting through information overload. Employees can get instant answers through an intuitive conversational interface, simplifying their daily tasks.
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Deliver instant, accurate responses on every page of your website, providing visitors the exact information they need—no confusing search results, just clear answers in plain text.
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The all-in-one platform for complete control over managing your voice and digital AI strategy.
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The Power of One
One partner. Many products. With strong integration across products, one platform provides strong network effects, shared knowledge, simplified management, and intelligent insights.
Elevate Your Customer Service
Offer self-service solutions, empower employees to foster stronger customer relationships, and optimize your operations and digital experiences.
Don’t Miss Out on the AI Banking Transformation
Posh’s Platform, built on REALM™ — our AI model orchestration and reasoning engine — powers intelligent conversations that make banking more accessible and delightful. That’s why we have 200+ deployments with leading financial institutions.
Decrease speed to answer by 92%
Solve up to 94% of customer requests without a live agent
Cut search time by 93%
Decrease Employee churn by 4X
Speed up onboarding time by 65%
Achieve first call resolution
Improve customer satisfaction score
Reduce the cost of overflow calls by hundreds of thousands
Don't Just Take it From Us, Hear From Your Peers
Trusted by over 100+ Financial Institutions.
We wanted to highlight some of our key products and services and arm people with the information to help them make the best decision for their current financial situation. As we progressed through our selection process, it was clear that Posh was the best partner for Ion Bank.
John Jahne
EVP and CIO
Posh provides a tremendous opportunity to enhance the way we do business because of how many member interactions we have. And we’ve changed our onboarding practice almost entirely. They have been so impactful for the way we can do business and the impact it has on our members.
Corey Kreuter
VP, Member Experience
We chose Posh for their proven track record of streamlining the member experience and the ability to customize our voice, so our members have seamless and consistent service no matter the channel. Not to mention, we continue to be impressed by the level of partnership we’ve received from Posh. Throughout the entire process, Posh has felt like an extension of our Citadel team.
Pam Krupansky
VP of Member Experience, Sales and Contact Centers
Agents are feeling happy chatbots are taking on the repetitive interactions. Our agents now enjoy more engaging...
Agents are feeling happy chatbots are taking on the repetitive interactions. Our agents now enjoy more engaging conversations with members that go deeper. They’re using their skills and are more engaged, so our agents are more satisfied with the work they’re doing. Happy staff make happy members.
Steve Goodwine
Assistant Vice President of the Contact Center
Manage, Configure, and Analyze AI in Posh Portal
With Posh’s all-in-one portal, you gain complete control and flexibility to manage your Voice, Digital, and Knowledge Assistants. Ingest company knowledge, configure your AI assistants, and analyze intelligence—all in one place.
Explore the Posh PortalKnowledge Explorer
Personalize with Ai
Bot Configuration
Custom Flows
Analytics
A central knowledge system for a consistent and seamless network of assistants. Effortlessly train, test, and compose content.
Enhance user interaction quality with tailored responses that precisely address customers' questions, with advanced generative AI powered by REALM™.
Tailor your bots' routing by directing chats to live agents based on time and special hours, and select a distinctive voice that resonates with your brand.
Guide conversations effortlessly by creating and editing responses, leveraging pre-built intents and designing custom flows.
Gain transparent insights into chat, call, and search data. Address coverage gaps in real time by creating custom intents for challenging queries or updating your knowledge base in Knowledge Explorer.
Knowledge Explorer
A central knowledge system for a consistent and seamless network of assistants. Effortlessly train, test, and compose content.
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PERSONALIZE WITH AI
Enhance user interaction quality with tailored responses that precisely address each customer’s question, thanks to our advanced generative AI technology.
BOT CONFIGURATION
Tailor your bots’ routing by directing chats to live agents based on time and special hours, and select a distinctive voice that resonates with your brand.
CUSTOM FLOWS
Guide conversations effortlessly by creating and editing responses, leveraging pre-built intents and designing custom flows.
ANALYTICS
Gain transparent insights into chat, call, and search data. Address coverage gaps in real time by creating custom intents for challenging queries.
Your Security at The Forefront
Posh’s security, privacy and compliance approach is based on a responsible, resilient, and proactive strategy.
Visit our Trust CenterThe Power of AI in Financial Services
This guide provides key insights and advice on AI applications across various sectors, helping you assess your organization’s readiness and choose the right partner to harness AI’s potential effectively.
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