Artificial Intelligence

Prestigious International Annual Awards Program Honors Standout AI and Machine Learning Solutions and Companies

As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members. 

At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.

Being purpose-driven ensures we remain dedicated to solving the specific issues raised to us by our CU and financial industry partners.

Thank you for joining our webinar discussing ChatGPT for Credit Unions: Promises and Pitfalls of Large Language Models (LLMs)!

Dave Bergstein, the Director of Product at Posh, discusses ChatGPT and Posh.

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Luna, Posh's Digital and Voice Assistant, is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution. 

Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.

"We’ve built this technology to streamline the member experience—Learning from thousands of conversations, we’ve built a technology that streamlines the member experience, but still enabling human interaction when needed so credit unions can deliver the best member journey."