Navigating the AI Seas: How Community Banks Can Stay Competitive
Learn how community banks can overcome resource constraints, make informed decisions, and leverage a purpose-built AI partners to compete with larger banks in the rapidly evolving AI-driven banking landscape.
From Frontline Worker to Posh Sales Team
Follow Eric's Journey from a six year tenure in the banking industry to AI, and how he is helping to address the challenges he used to face.
Addressing Common Misconceptions about Fintech for Small Banking
As it stands, there are approximately 130+ million individuals who bank with credit unions. It is our goal to empower credit unions to reach every single one of those members.
Why Every Financial Institution Needs 24/7 Service
For banks and financial institutions, not being able to meet customers where they are, at the times that they need it, can be a huge hindrance to customer retention and overall sentiment.
Automated vs Live Chats: What will the Future of Customer Service Look Like?
At Posh, we’ve leveraged Conversational AI to transform customer service, starting at financial institutions. We work with dozens of banks and credit unions to automate their customer interactions 24/7, enhancing their overall customer experience while saving their contact centers time and money.
Conversational AI IVR
The addition of conversational AI IVR helps to reduce call center volume and increases customer satisfaction, saving your organization time and money.
Posh’s Partnership for Life
Partnership for Life Promise: a commitment and collaboration that goes beyond the generic requirement of customer service.
The Hidden Costs of Convenience: Choosing an AI Platform That Grows With You
Choosing an AI partner can be difficult in today’s current landscape. Ensuring that you go live with a full set of engagements either digitally or by voice is critical.
Implementing AI during Your Telephony Move to the Cloud
Don't compromise moving to the cloud and adding conversational AI to your telephony systems. With Posh on your side, you can do both.