Client Story: Interra Credit Union
Interra CU's Digital & Voice Assistant, Terra, is cutting abandoned calls in half and empowering frontline staff.
The Future of Financial Cybersecurity: Protecting Consumer Data in the Age of AI
We’ll take a look at the state of cybersecurity for FIs leveraging AI, diving into the challenges they face, best practices and key features to look for in an AI provider.
Posh AI Welcomes Former NCUA Chairman Rodney E. Hood to Board of Directors
Former National Credit Union Administration (NCUA) Board Chairman Rodney E. Hood joins Posh AI's Board of Directors.
Client Story: Ion Bank
Ion Bank's Digital Assistant, Fiona, empowers website visitors with the ability to self-serve and reduces calls to the call center.
How AI Helps You Improve Contact Center Agent Satisfaction
AI not only helps you improve customer experiences, but it empowers your call center agents and improves satisfaction.
4 Tips for Successful Change Management in AI Implementation
Inspire your team to embrace new technology with effective leadership strategies. Discover tips on creating processes and coaching for smooth adoption.
AI Customer Service Solutions: Elevating the User Experience
Improve satisfaction, net promoter scores and more with AI customer service solutions designed to elevate the user experience.
Unlocking the Synergies of Internal and External AI in Banking
Discover how AI solutions can help your financial institution unlock greater efficiencies, from customer-facing chatbots to internal knowledge assistants.
How To Leverage AI in Lending
Take an inside look at AI in lending: where it’s been, where it’s going and how to leverage each development confidently and efficiently.
