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Copyright ©0000 Posh AI. All Rights Reserved.
Search Isn’t Where Customers Give Up. It’s Where They Decide to Stay.
Search shouldn’t be a dead end. It should be the start of a great experience, whether it’s a customer asking about rates or a branch employee looking up account policies.
With Posh’s AI-enhanced search suite, your institution delivers instant, reliable answers across both public and internal channels. No conflicting content. No wasted time. Just fast, accurate support powered by a single source of truth.
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Smarter Search for Everyone Who Relies on You
Search is where questions begin and where frustration builds when answers are hard to find. Posh makes every interaction count with AI solutions that simplify service across every channel.
Unified Knowledge Base
Every product runs on a shared, banking-trained unified knowledge base — so answers stay aligned, accurate, and always up to date, no matter where a question is asked.
When Knowledge Becomes a Competitive Advantage
When answers are instant, service transforms:
Customers get what they need, with no hold times, no frustration.
Agents respond with confidence, not guesswork.
Teams move faster, make fewer mistakes, and stay in sync.
Posh's Smart Assessments highlight gaps in your knowledge base, so you can update content and launch faster.
One source. Every channel. Zero friction.
No duplicate tools. No outdated docs. No silos. Just smarter service, everywhere it matters.
No duplicate tools. No outdated docs. No silos. Just smarter service, everywhere it matters.
Why Digital Leaders Choose Posh for AI Search
It’s not just about finding answers. It’s about making search an engine for clarity, consistency, and conversion.
With Posh
Unified AI search for customers and staff
Centralized content control and instant updates
Faster resolution times and fewer support escalations
Data-driven insight into what users are searching for
25% of searches lead to a “Next Step” with Posh Answers
Optimized search that surfaces actionable results
Cut employee search time by 93%
Speed up onboarding by 65%
AI-curated internal answers that cut handle time
Without Posh
Fragmented knowledge across teams and systems
Manual syncs, versioning issues, and outdated FAQs
Repeated questions and increased contact volume
Missed opportunities and blind spots in demand
Static search bars that frustrate and confuse
40% of users can’t find what they need via your site’s search bar
Wasted time hunting for information across tools
Steep learning curves and slow ramp-up times
Staff digging through PDFs or escalating unnecessarily
Built to Work With What You Already Use
Posh fits into your tech stack, not disrupts it. Our advanced banking integrations don't just connect systems. They unlock real functionality. From balance checks to transfers, our AI Agents don't just answer questions. They take action.
One Platform
Unified Intelligence.
Full Control.
At the core of Posh’s AI platform is the Posh Portal, your single command center for managing every AI agent across every channel. Say goodbye to creating tickets and waiting days for every minor change.
Update once, everywhere
One centralized knowledge base for voice, chat, and web. With Posh’s simple, intuitive interface, creating and updating responses takes only minutes. Accurate, consistent, on-brand answers, everywhere your customers need them.
See what’s working (and what’s not)
Connect chat, voice, and search data to give you unified insights into customer behavior—so you can spot trends, close gaps, and make your AI smarter.
Stay in control
Role-based permissions, audit trails, and version history keep your institution compliant and secure.
Scale with confidence
Whether you're rolling out one assistant or five, the same platform grows with you, no silos, no surprises.
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Make Search a Strategic Layer in Your Service Stack
Your customers are already searching. Your employees already need answers. Let’s turn those moments into momentum.
